Returns & Returns

If an item does not meet your expectations, you can return it (right of withdrawal). We will refund the purchase amount (excluding shipping costs).

A notice of return should be sent to info@snekkerbuks.com within 14 days of receipt of the item, stating the name, order number and which items are being returned.

Your return should be sent to our return address no later than 7 days after the e-mail return notification.

Return address:

Snekkerbuks
Transvaalkade 73
1092JS Amsterdam
Netherlands

Please return the item undamaged and unused with the original labels. Enclose a copy of the invoice or order confirmation with the return package. 

The shipping costs for the return shipment shall be borne by the customer. We recommend that you enclose a tracking number with the return shipment or email it to us. Snekkerbuks cannot be held responsible for items lost or damaged in transit.

After receiving and checking the returned items, you will receive a confirmation email informing you that we have refunded the money. We will refund as soon as possible after receipt of the return, at the latest within 14 days.